Privacy Policy

ParentTaught.com is a TDLR-licensed online provider of the Texas Parent-Taught Driver Education (PTDE) course. Our website address is https://parenttaught.com. By accessing or using our website, creating an account, or enrolling in our course, you acknowledge that you have read, understood, and agree to the terms of this privacy policy. If you are enrolling a minor, you represent that you are their parent or legal guardian and consent on their behalf.

By using our website or services, you consent to the collection, use, storage, and disclosure of your information as described in this policy. If you do not agree with this policy, you should not use our website or enroll in our course. For students under 18 years of age, the parent or legal guardian who enrolls the student and serves as the designated parent-taught instructor provides consent on behalf of the student. The parent-taught driver education model inherently requires parental involvement and oversight, and enrollment constitutes parental consent for the data practices described herein.

We may collect the following categories of information, including but not limited to: Personal information: Name, date of birth, home address, phone number, email address, driver license or learner permit number, and any other information you provide during registration or course participation. Parent/instructor information: Name, relationship to the student, driver license number, and contact information for the designated parent-taught instructor. PTDE packet information: TDLR receipt number and related enrollment verification data. Payment and billing information: Name, email, billing address, and payment details submitted during checkout. Credit card numbers are processed by our payment processor, Stripe, and are not stored on our servers. Course and activity data: Lesson progress, quiz scores, quiz attempt history, exam results, driving log entries, step completion data, time spent on course materials, and any other data generated through your use of the course. Communications: Messages, questions, and any other content submitted through our support system, chatbot, email, or any other communication channel, including metadata associated with those communications. Technical and usage data: IP address, browser type and version, device information, operating system, referring URLs, pages visited, clickstream data, cookies, and similar technologies collected automatically when you access our website. Any other information you voluntarily provide to us.

We may use the information we collect for any lawful purpose related to our business, including but not limited to: Providing, operating, and improving our website, course, and services. Tracking and managing your course progress, issuing certificates, and fulfilling our obligations as a TDLR-licensed driver education provider. Processing payments, refunds, and related financial transactions. Communicating with you regarding your account, course progress, certificates, support requests, and any other service-related matters. Providing customer support, including through automated and AI-powered tools that access your account and course data. Complying with TDLR reporting requirements, including reporting certificate data and making student records available as required by law. Analyzing usage patterns to improve our website, course content, marketing, and business operations. Sending you marketing and promotional communications about our products and services. You may opt out of marketing emails at any time by using the unsubscribe link in the email. Opting out of marketing communications does not affect service-related communications (such as purchase receipts, certificate notifications, password resets, and account alerts), which are necessary for the operation of your account and cannot be opted out of. Using content you submit through our support system, chatbot, or other communication channels to improve our services, train and enhance our support tools, and for internal analytics. By submitting content through these channels, you grant us a non-exclusive, royalty-free license to use and reproduce such content for these purposes. Enforcing our terms of service and protecting our rights, property, and safety. Any other purpose disclosed at the time of collection or with your consent.

We may disclose your information to the following parties and in the following circumstances: Regulatory authorities: We report certificate data and student records to the Texas Department of Licensing and Regulation (TDLR) and the Texas Department of Public Safety (DPS) as required by Texas Administrative Code Chapter 84. Service providers and vendors: We use third-party service providers to operate our business, including but not limited to payment processing (Stripe), email delivery (SendGrid), hosting and infrastructure providers, and AI service providers (such as Anthropic, Google, and OpenAI) that power our chatbot and support tools. These providers may process your data on our behalf. Legal compliance and protection: We may disclose your information to law enforcement, government agencies, or other third parties as required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a legal request. Business transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. With consent: We may share your information with other parties when you have given us your consent to do so. In accordance with Texas Administrative Code §84.81(h), we do not release student records that identify the student by name or address except to authorized TDLR representatives, peace officers, under court order or subpoena, or with written consent of the student and at least one parent or legal guardian if the student is under 18.

We use cookies, pixels, tags, and similar tracking technologies ("Tracking Technologies") to operate our website, maintain your session, analyze usage, and support our marketing efforts. By using our website, you consent to our use of Tracking Technologies. We may use Tracking Technologies for the following purposes: Authentication and security: Session cookies to keep you signed in and protect your account. Analytics: We may use third-party analytics services (such as Google Analytics) to collect and analyze usage data, including pages visited, time on site, referring URLs, and other interaction data. These services may use cookies and similar technologies to collect and process data on our behalf. Advertising and remarketing: We may use third-party advertising and remarketing tools (such as Google Ads, Meta Pixel, or similar services) to display targeted advertisements to you on other websites or platforms based on your prior visits to our website. These third-party services may collect information about your browsing activity across different websites using cookies, pixels, or similar technologies. Third-party content embedded on our site may also set their own cookies or collect data independently. Most browsers accept cookies automatically, but you may be able to control cookie settings through your browser preferences. You may also opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout. Blocking or deleting cookies may cause some features of our website and course to work incorrectly. We are not responsible for the effectiveness of any opt-out mechanisms offered by third parties.

Our website and course may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices, content, or security of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you interact with. Our course lessons are delivered through embedded Rise360 modules that track your progress through our xAPI system. Pages on our site may include embedded content from other websites, which may collect data about you independently.

We implement reasonable administrative, technical, and physical security measures to protect your information, consistent with TDLR requirements for the privacy, security, and integrity of confidential student information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security and are not liable for any unauthorized access, disclosure, or loss of data beyond our reasonable control.

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and regulatory obligations (including TDLR record-keeping requirements), resolve disputes, and enforce our agreements. Student records, course progress, certificate data, and payment records may be retained indefinitely to comply with regulatory requirements and to ensure continued access to certificates and course records. Even if you request account deletion, we reserve the right to retain any information that we are required or permitted to keep by applicable law or regulation. We may de-identify or anonymize your information such that it can no longer reasonably be used to identify you. Once information has been de-identified or anonymized, it is no longer considered personal information, and we may use, disclose, and retain such de-identified information for any lawful purpose without restriction. We will maintain and use de-identified information in de-identified form and will not attempt to re-identify it, except to verify that our de-identification processes are adequate.

Our course serves students aged 14 and older, including minors. The parent-taught driver education model requires a parent or legal guardian to enroll the student, serve as the designated instructor, and oversee all course participation. Enrollment of a minor by a parent or legal guardian constitutes verifiable parental consent for the collection and use of the minor's information as described in this policy. We do not knowingly collect personal information from children under 14 without parental consent. If we become aware that we have collected information from a child under 14 without appropriate consent, we will take steps to delete that information.

You may contact us to request access to the personal information we hold about you or to request correction of inaccurate information. Requests for data deletion are subject to our legal and regulatory obligations, including TDLR record-keeping requirements, and we may retain information as permitted or required by law. We will respond to verifiable requests within a reasonable timeframe. We reserve the right to verify your identity before processing any request and to deny requests that are unreasonable, excessive, or not required by applicable law.

To the fullest extent permitted by law, ParentTaught.com and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to the collection, use, disclosure, or loss of your personal information, even if we have been advised of the possibility of such damages.

We reserve the right to modify this privacy policy at any time and for any reason. Changes will be effective immediately upon posting to this page. Your continued use of our website or course after any changes constitutes your acceptance of the revised policy. It is your responsibility to review this policy periodically.

If you have questions about this privacy policy, please contact us at support@parenttaught.com.