If you've lost your DE-964 certificate or can't locate the file, you can re-download it from your course dashboard at any time. There is no fee and no limit on how many times you can download your certificates.
Re-download Your Certificate
- Log in to your account at parenttaught.com
- Navigate to your course dashboard
- Click the certificate step (Step 5 for Learner License Certificate, Step 18 for Provisional Driver License Certificate)
- Download the PDF
Free and Unlimited
Certificate downloads are always free. You can download your certificates as many times as you need.Can't Log In?
If you can't access your account:
- Try resetting your password at parenttaught.com/auth/reset-password
- If you no longer have access to your registered email address, contact us at support@parenttaught.com and we can help you regain access
Completed Your Course with a Different Provider?
If you took your driver education course with a different company, you will need to contact that provider for replacement certificates. ParentTaught.com can only issue certificates for students who completed our course. If your original provider is no longer in business, contact TDLR (Texas Department of Licensing and Regulation) — they may have records of your completion in their database.
Tips for Keeping Your Certificate Safe
- Save the PDF to a cloud storage service (Google Drive, iCloud, Dropbox)
- Print extra copies and store them with other important documents
- Keep a digital copy on your phone for your DPS appointment