Help Category: Billing & Refunds

Contact us with your order numbers and we’ll refund any additional purchases.

You can reach support via our contact page.

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To purchase the course for a second student follow these steps: First, make sure to log out of the current account (click the logout button on this page). Next, purchase the course on the checkout page.

Keep in mind you will have to use a different email address when purchasing for the second student, our system only allows one student per account.

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If you are eligible for a refund (The purchase was within the last 30 days, and you have not been issued ANY certificate), submit a request here: https://parenttaught.com/help/contact/.

Please review our full refund policy for details.

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To be eligible for a refund your purchase must have been within the last 30 days and no certificate has been issued. If any certificate has been issued, you are no longer eligible for a refund.

If you are eligible for a refund, submit a ticket here. Refunds take 5 – 10 business days to process.

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