Help Category: 115

  • How do I change my official parent instructor

    Do you need to update the address or instructor name on the PTDE Packet you purchased from the Texas Department of Licensing and Regulation?

    If you need to change instructors at any point during the instruction, please fill out this TDLR form with the following information:

    • The student’s full name
    • The student’s date of birth
    • The new instructor’s name
    • The receipt number for your PTDE Packet (E.G., 452PTXXXXXXXXXX)
    • How you would like to receive the new instructor designation (mail or email)

    FAQs

    How long does it take to update the information?

    The PTDE Packet is updated by the Texas Department of Licensing and Regulation, not ParentTaught.com. This means that we are unable to provide accurate estimates. From our students’ experience, this process typically takes a few days, but it can take over a week during summertime or spring break.

    How do I find my receipt number?

    The PTDE Packet receipt number is found on the first page, formatted as 452PTXXXXXXXXX. If you can’t find your PTDE Packet, follow these instructions.

    Can ParentTaught.com update my instructor?

    No, the registration of the Parent Instructor is with the TDLR; we cannot change the information on the PTDE Packet.

    Visit our Help Center for more articles.

  • I lost my PTDE Packet. How can I get another copy?

    If you’ve lost or cannot find your PTDE Packet, the Texas Department of Licensing and Regulation website has a page where you can download another copy.

    To get another copy, follow these steps:

    1. Visit https://www.tdlr.texas.gov/ParentTaught/PT_Search.aspx
    2. Search for your PTDE Packet by entering either:
      • The email address provided at the time of payment of the packet (this may be different from the email used to log in to ParentTaught.com).
      • OR; Your PTDE Packet Receipt Number and the Zip Code used when purchasing the packet.
    3. You’ll then be able to download another copy of your PTDE Packet.

    Can’t find the receipt number?

    Search your email for a message from “parent.taught.packet@tdlr.texas.gov“. After your initial purchase of the packet the TDLR will have emailed you a receipt.

    If you do not have the information required to search for the PTDE Packet, contact the Texas Department of Licensing and Regulation directly:

    Can I contact ParentTaught.com to find my PTDE Packet?

    We are unable to provide the PTDE Packet as it is sold and managed by the Texas Department of Licensing and Regulation, not ParentTaught.com. However, if you are a ParentTaught.com student, you can find the receipt number you submitted in our course on this page. With that number, follow the instructions above to locate your PTDE Packet.

    Visit our Help Center for more articles.